Privacy and data policy

BiD offers buyers and sellers an online marketplace to conduct their business activities which could include product display, order processing, payment processing, and order fulfilment. BiD respects the privacy and security of our customers and users which is why our "Privacy policy" has described and explained how we collect, process, use, store, share, and safeguard our customers' and users' data when they use our platforms. This "Privacy policy" applies to all our distribution channels including our website, customer-facing applications, vendor platforms, admin, and social media platforms.

This privacy policy does not apply to any third-party service not owned or controlled by BiD.

While using our platforms, we may use or analyze your data to optimize platform performance and to better tailor our services to you. We may also share your data with trusted third parties to help us deliver our promised value and services to our customers hitch-free. This data, however, will consistently be handled based on what is outlined in this document.


Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, shipping address, billing address.
  • Payment Information: Credit card number, expiration date, CVV code.
  • Account Information: Email, password.
  • Order History: Products purchased, order dates, order amounts.
  • Device Information: IP address, browser type, device type, operating system.


How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: Fulfill your orders, process payments, and ship products.
  • Customer Support: Respond to your inquiries and provide customer support.
  • Marketing and Promotions: Send you marketing emails, newsletters, and promotional offers.
  • Improving Our Services: Analyze your usage patterns to enhance our website and services.
  • Preventing Fraud: Detect and prevent fraudulent activities.
  • Compliance with Laws: Comply with legal obligations and regulatory requirements.

Sharing Your Information

We may share your personal information with the following third-party service providers:

  • Payment Processors: To process your payments securely.  
  • Shipping Carriers: To deliver your orders.
  • Marketing and Analytics Providers: To help us analyze website traffic and improve our marketing efforts.

We may also disclose your information if required by law or to protect our rights.

Protecting Your Information

We implement security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:  

  • Encryption: We use encryption technology to protect sensitive information, such as credit card numbers.
  • Secure Sockets Layer (SSL): We use SSL certificates to encrypt communication between your browser and our servers.
  • Firewalls: We use firewalls to protect our servers from unauthorized access.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Your Choices

You have certain choices regarding your personal information:

  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in the email.
  • Access and Correction: You can access and correct your personal information by contacting us.
  • Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy.  

Children's Privacy

Our e-commerce platform is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you an email.  

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@bidnownow.com

By using our e-commerce platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.